Filipa José Costa

About Speaker

Filipa is a Strategic Designer at Fjord. Passionate about customer-centric design, she integrates business requirements with user needs to design relevant solutions. She’s focused on design research, strategy and facilitation tackling challenges such as shifting a product centric company to a service provider, re-defining a digital strategy across different touchpoints, implementing the use of design thinking methodologies inside an organization. Her experience includes projects across the globe for clients from different industries such as Carrefour, T-Mobile, Globo or Mango. Filipa maintains a tight link to Academia by collaborating with institutions such as IED Madrid and UNLP.

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